Exclusive Business

Welcome to the Exclusive Business of PHOENIX Pharma - with over 20 years of experience and a team of over 80 experts, we are your trusted partner in the pharmaceutical industry. Our history is distinguished by a commitment to high quality and comprehensive customer support.

We offer a wide range of services through which you can position your products on the Bulgarian market, saving resources and time to build your own structures. Our years of experience and knowledge of the specifics of the local market guarantee excellent results.

Our goal is to provide access to high quality medicines, medical devices and nutritional supplements with care for Bulgarian patients. With a focus on innovation and a commitment to our customers, we have created a successful and sustainable partnership. Choose us to fully support and develop your business in the pharmaceutical sector.

Access to the Bulgarian market supported by professional management of all registration and regulatory processes.

We create and execute marketing strategies that highlight the unique features of your products and cover all target groups - doctors, pharmacists and patients.

For your complete assurance, we offer the provision of a local pharmacovigilance expert responsible for ensuring the drug safety of your products in accordance with regulatory requirements

We provide you with integrated warehouse and logistics management solutions, ensuring efficient delivery and quality storage.

Regardless of the size of your business, we offer flexible and customized services tailored to your unique profile.

We oversee sales and distribution, prioritizing the optimal distribution of products throughout the supply chain.

Our partners


For medical professionals

The reporting of suspected adverse reactions after a medicinal product has been authorised for use is important to continue monitoring the benefit/risk ratio of the product. According to the requirements of the Human Medicinal Products Act (HMPPA), healthcare professionals are obliged to immediately report any suspected serious adverse drug reaction to the marketing authorisation holder or the IMA and to provide additional information from the follow-up of the case upon request.

For patients

If you experience any adverse drug reactions, tell your doctor or pharmacist. This includes any possible side effects not described in the product leaflet. You can also report side effects directly through the Medicines Executive.

Further information on the process for reporting adverse drug reactions can be found on the Medicines Executive website

If you experience an adverse reaction after using a medicinal product for which PHOENIX Pharma is the representative for Bulgaria, you can contact us at:

Phone: 0889 91 52 55

Е-mail: safety@phoenixpharma.bg

If you wish, you can fill in the Adverse Reaction Report Form and send it to us at the e-mail address provided.

You can also send us information on adverse reactions following the use of a cosmetic product for which PHOENIX Pharma is the exclusive representative for Bulgaria to the contact details provided.