Quality Management

PHOENIX Pharma is one of the leading distributors of pharmaceutical products (pharmaceuticals, medical devices, food additives, sanitary and cosmetic products, disinfection, disinsection and deratization products) and a company offering pre-distribution activities and logistics for clinical trial projects.

Our company goal is to be the best integrated healthcare provider wherever we are located.
The basis of this objective is the implemented and maintained Quality Management System (QMS), certified according to the requirements of ISO 9001:2015 and including compliance with the principles and requirements of the Good Distribution Practice Guide for the marketing of medicinal products for human use and all applicable legal requirements.
We are committed to continuous improvement of our Quality Management System and related processes. This is achieved through the application of our internal procedures, leading to continuous optimization of processes against regulatory requirements and corporate vision.

Quality Management

Quality Management

Driven by an understanding of the organization and its context and the achievement of quality objectives, the company's strategic direction is oriented towards:
Satisfaction
Collaboration
Innovation
Working environment
Satisfaction
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To continuously develop the quality of our services, mastering risks and opportunities so as to improve customer satisfaction;

To identify, investigate and resolve any disagreements with customers and take steps to prevent their recurrence by implementing planned and controlled changes;

To strive to grow our partners’ businesses by offering them the best assortment for their customers and providing them with training and marketing platforms.

Collaboration
Innovation
Working environment